COVID-19 – Following new instructions, we are unable to dispatch any orders until further notice and can no longer take and more orders.
We will update with any changes. 24.03.20 1.30pm

Customer Service FAQ's

Here you should find the answer to the most common questions surrounding ordering. If you cannot find the answer to your query, please contact us Contact Us

1  How do I alter the Quantity in My Basket?

2  Is The Poles Company site secure & safe to order online?

3  What payment cards do you accept?

4  Can I pay by PayPal?

5  I want delivery to a different address to my card address.

6  When will payment be taken from my acount?

7  Can I cancel my order?