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April 26th, 2011, by admin
Leading online Curtain Poles retailer The Poles Company have recently taken huge strides to improve the user experience on their website by partnering with respected product review and opinions site, Trust Pilot, to allow customers to offer feedback and reviews on their products and services.
This new feature, which is clearly featured on the right hand side of their curtain poles home page, is sure to increase buyer confidence in their products, for both new and existing customers, as it adds an additional transparency to their customer service strategy.
Only companies who are completely confident in their ability to service the needs of their customers tend to use these customer feedback reviews and links in such a prominent position on the home page of their site. It is testament to the Poles Company and the way that they conduct business that they are prepared to offer this new feature in such a visible place.
Michael Philips, Director of The Poles Company commented:
‘We are always looking for new ways to enhance our customers experience on the website so for us to get feedback, even when it is just telling us what a great service we provide, is an invaluable way to ensure we are doing our job correctly.’
‘The website has benefitted from lots of additional features recently, including more information about individual products, to allow customers to make a more informed choice about their curtain pole purchases. The reviews we receive are vital in giving us an indication as to whether these new features are working in the way they were intended.’
It is always good to see online companies looking for ways in which they can engage with their customers, and to not accept the default position of hiding behind the façade of a web page. In allowing their users to create more feedback on their products and services, The Poles Company has surely taken a positive step in this direction.
Tags: curtain pole reviews, curtain poles, Trust Pilot
Posted in Curtain Poles, News & Events | Comments Off
April 21st, 2011, by admin
The Poles Company, one of the internet’s leading curtain poles retailers, have expanded the information available to customers on their website relating to individual products and services, meaning users of their site will have much more relevant information when making their purchasing decisions.
This is an important move forward for the company, a leading player within the interior design and DIY sector, as many websites, especially those selling curtain poles, often only offer images, measurements and prices when relaying information about their products.
The new tabbed version of their product description pages, although not unique on the internet by any claims (but equally a welcome addition), has been introduced to their bay window poles section and will allow essential product information on a very tricky subject to be passed onto the customer before deciding on their final choice and the subsequent purchase made.
This will lead onto a more enhanced user experience where customers will be better able to make the right choice for their bay window more quickly and more confidently.
Being better able to choose and obtain the right product to do the job inevitably speeds up the completion of customers’ interior design projects and creates a far superior shopping experience.
Examples of the new information included on the product pages are comprehensive descriptions of the individual product, the exact specifications (colour, sizes, lengths etc), what type of projects or window frames the curtain pole is suitable for, what is included with the curtain pole and the various size options for that particular product.
The information will also give an indication of delivery times, offer relevant brochures and PDF downloads and give links to other similar curtain poles or accessories.
With all these new additions there should be enough information about the product for the customer to make the most informed decision possible, although the customer services team at The Poles Company asked us to make it clear that they are always happy to take calls from anyone wishing to know more about their products and services.
Tags: bay window poles, curtain poles information, Press Releases, product descriptions
Posted in Curtain Poles, News & Events | Comments Off
March 30th, 2011, by admin
Choosing the correct type of curtain pole can be a relatively easy decision, depending on the type of windows you have, the type of curtains you are buying (such as double poles for shift workers who require that extra defence against the light), or whether you need a helping hand to draw the curtains open and close them.
Bay window poles, for example, are something you don’t have much choice over if your home happens to contain a room with bay windows, and if you are elderly or disabled then naturally motorised curtain tracks are probably the best solution, as they allow you to open and close the curtains at the touch of a button.
The style of curtain pole you choose however is a totally different factor altogether, and can often depend on a combination between several things, such as your own personal tastes, the décor in the room you are using them or even the age and architectural styling of the house.
Wooden curtain poles can achieve a simplistic or rural look to fit in with a house which is both complex in structure, such as an old cottage with beams, or one where the interior design is kept to a minimum. Wrought iron curtain poles on the other hand, combined with the correct finial can give an older house an industrial or even gothic feel and goes especially well with open fire places, whether they are still used or simply decorative.
Chrome, Steel or Silver poles is another design choice, which again paired up with a suitable finial, will give a room with an intensive interior design consisting of many modern fabrics, cushions and design patterns on the wallpaper, an ultra modern, almost futuristic look, but ultimately lighter accompaniment to the surrounding décor.
With literally hundreds of different styles to choose from you need to make sure you find a curtain poles website online, which offers a full range of poles and curtain tracks to enable you to browse and make the right purchasing decision. This article was brought to you by The Poles Company and to find out more about how they can help you with your curtain pole decisions either follow the link to their website, or call them on 01752 240135.
Tags: bay window poles, curtain poles, double curtain poles, interior design tips, motorised curtain tracks, steel curtain poles, wooden poles, wrought iron poles
Posted in Advice, Articles, Curtain Poles, Curtain Rails, Curtains | Comments Off
March 17th, 2011, by admin
Wrought Iron curtain poles are not just an accessory designed to give your window dressing a certain designer look in the main room of your house. They also serve another understated, yet important, function which many people overlook when deciding on their curtain pole choices.
Wrought iron poles are generally stronger than steel curtain poles, so will hold a thicker, heavier curtain much better and with much less risk of long term damage to the wall or pole itself, as the inevitable gravitational pull of the fabric forces downwards on the brackets.
It is important to understand at this point that we are not showing any disrespect to the steel curtain pole; it is after all a very stylish addition to any interior design project and gives a room a very modern look, which is perfect for the majority of curtain fabrics.
However, there are times when a little more ‘Umph’ is required, simply due to the choice of an unusually heavy or tall curtain fabric, which may also be more weighted than normal because of an extra inner lining being stitched into the fabric. It is on these occasions that we suggest looking at a range of wrought iron curtain poles.
Wrought iron poles come in a comprehensive variety of different styles and colours, from some of the biggest names in curtain pole manufacturing, including Cameron Fuller, Silent Gliss, Swish and Artisan. The finials themselves, which accompany the wrought iron poles, with their swirls, baskets, balls and curves, to name just a few, offer an extra degree of elegance, meaning you can rest assured that you have the perfect combination to go with the expensive and heavy curtains they are holding up.
Tags: curtain poles, interior design tips, steel curtain poles, wrought iron poles
Posted in Advice, Articles, Curtain Poles, Curtains | Comments Off
February 28th, 2011, by admin
‘The Curtain Pole’ is the name of a silent film made in 1909, and is one of the earliest examples of slapstick comedy to appear on the silver screen. The premise of the film is quite simple; a character called Monsieur Dupont, played brilliantly by Mack Sennet, is a guest at an upper class dinner party where he unwittingly breaks the hostess’ curtain pole. Being a gentleman he offers to go out and buy her a new one.
Things start to go wrong when M. Dupont decides to visit the pub first, so when he finally buys the curtain pole as mentioned in the title, he manages to poke or trip every person he subsequently comes into contact with. It doesn’t help either that he has bought a pole which is clearly too long for the job in hand.
As the film builds momentum our protagonist ends up being followed by the people he has annoyed, leading to a rousing chase, where he frantically tries to get the pole back to its intended destination, whilst avoiding his pursuers. The film ends with a close up of M. Dupont, with a rather crazed look on his face, chewing the curtain pole in frustration.
Fortunately for Monsieur Dupont, or maybe unfortunately depending on which way you look at it, if he’d lived in the 21st century then this isn’t the kind of problem he would have needed to worry about. Whilst the only way of making a purchase in 1909 was to go to the specialist hardware shop and buy the curtain pole yourself, then bring it home by hand, nowadays this can all be done from the comfort of your armchair at home.
Furthermore, a good curtain poles website will provide you with guides to ensure you are making the correct measurements, so that the length of pole is exactly right, as well as cutting the pole to the right size for you too. This doesn’t guarantee that the delivery man won’t get into the same sort of scrapes as M. Dupont did, but at least it means you can be sure that you won’t.
Tags: curtain pole delivery, curtain pole repair, curtain poles
Posted in Articles, Curtain Poles | Comments Off
February 10th, 2011, by admin
Eyelet curtains are becoming an increasingly popular style of curtain for homeowners to choose. This may be because of the way the curtain hangs from the curtain pole, allowing the visitor to see more of the curtain pole itself, and show how it interacts with the hanging of the curtain, as opposed to the traditional curtain hook.
There are other reasons of course, after all the choice of curtain poles or tracks is a very individual thing anyway, with other strong factors taken into consideration such as personal taste, the set up of a room and the overall interior design or type of a building.
When thinking of buying a pole for your eyelet curtains you can also decide between a specifically made eyelet curtain pole, or if you prefer the design of another style of pole, you can use this too by simply detaching the rings, obviously making sure the diameter is appropriate for the size of the eyelets.
The main advantage to eyelet curtains is that when you hang the curtains, or take them down to be cleaned (which generally is an easier job than with hooks anyway), you can simply slide the curtain on and off the pole and into its bracket easily and without any risk of damage to the curtain.
The selection of eyelet curtain poles on the Poles Company website allows you to choose from a comprehensive selection of specially made poles with elegant finishes and decorative finials, so simply follow the link to make your selection.
Tags: curtain poles, eyelet curtain poles, eyelet curtains, interior design, made to measure curtain poles
Posted in Advice, Articles, Curtain Poles, Curtains | Comments Off
January 27th, 2011, by admin
If you have ever lived in a Victorian terraced house you will know that the ceilings tend to be quite high, which means the window frames are too. This can cause a problem when trying to draw the curtains from such a relatively low height, by marking the curtain, causing damage the hooks and rail, or eventually pulling the bracket loose from the wall.
Also, there is the issue of bay windows, which are often found in these types of buildings, especially in the front rooms of the house. Luckily online curtain poles retailer The Poles company offer a useful Bay Windows Measuring guide to ensure you get the correct fit when ordering your bay window curtain poles, and even provide a service where they can be ‘made to measure’ rather than having to cut them to size or bend then yourself when they arrive at your home.
As for the problem with the height, fortunately the people who manufacture curtain poles are a clever bunch and they have thought of this too, with corded curtain poles and tracks. This allows you to literally use a cord which hangs down by the side of each curtain to open and close the curtain, very similar to how a hanging blind works.
Corded curtain poles and tracks are not only a useful addition to any home with high curtains, but can act as a great labour saving device which protects the wear of your curtains as well as helping as an aid to older or disabled homeowners who don’t have the budget for motorised curtain tracks.
Tags: bay window measuring guide, corded curtain poles, corded curtain tracks, made to measure curtain poles, motorised curtain tracks
Posted in Advice, Articles, Curtain Poles | Comments Off
January 26th, 2011, by admin
Okay, I admit, at this time of year the sun waking us up in the morning or shining through the window interrupting our television viewing is not exactly high up on the agenda of things to worry about, but they do say forewarned is forearmed, so sometimes it is best to prepare early.
Double curtain poles do hold a significant advantage when it comes to being able to keep out the light of the early spring and summer sunshine, but there are other ways we can take advantage of the double curtain pole, which helps suit the homeowner all year round.
You can choose to have a dark coloured backing curtain to block out sunlight as mentioned above, a fancy lace Voile or alternatively you could choose to go with 2 sets of curtains that compliment each other in style, but are different enough to add an interior design flare to the room they accompany. If you get bored of one design, simply tie it back and let the other one flourish.
An extra set of curtains also holds a practical purpose during these winter months – an extra layer of insulation to keep the cold out and the warmth in. Not only will this add to a cosier feel all round, but will help reduce your heating costs too.
Many people underestimate the effectiveness of curtains in keeping the house warm and assume they are there for protection, but I can assure you that if you were to remove all the curtains from your house on a cold night, then you would without doubt have to crank the thermostat up on the heating.
So next time you are looking at new curtain poles and have an interior design project in mind, remember that sometimes, double doesn’t always mean trouble; try some double curtain poles instead.
Tags: curtain poles, double curtain poles
Posted in Advice, Articles, Curtain Poles | Comments Off
December 14th, 2010, by admin
With the colder weather now starting to take hold, weather forecasters are warning that we could be in for another freezing winter, similar to what we experienced last year. Even more important then, after already suffering large fuel bills to heat our homes over the past 12 months, that we look at ways to ensure the heat stays within the confines of our 4 walls and isn’t lost to the outside world.
There are many ways to insulate a home, such as cavity wall or loft insulation, however one of the cheaper ways, which will suit most budgets, is the use of door rods and swing arms. These handy devices can be attached above the frame of any of your internal doors, including the main ones that lead to the outside and with a long curtain or drape attached will ensure the cold stays out and the heat stays in.
This way you can treat the door exactly as you would a window frame, where you would use curtains to not only keep the draught out, but to give an extra element of privacy and security, especially as the nights are drawing in too. And don’t forget, if door rods or swing arms are not really your thing, then you can use good old curtain poles, cut to size, to achieve the same effect.
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December 13th, 2010, by admin
The size, age and architectural style of a house can often dictate how you look at the interior design of your home, and there are times when the building itself chooses the type of furnishings you buy, rather than the other way around.
It is a simple fact that certain buildings in particular suit certain styles of curtain poles – larger Victorian detached or terraced houses are perfect examples of this. Of course, we have to take into consideration the homeowners own unique tastes and sensibilities, but some buildings, if you include their gardens and surroundings, are just perfectly set up for either an industrial or gothic look.
Black and wrought iron curtain poles are perfect for this. With this type of curtain pole you can have black ball, black arrow and spear finials which have a medieval, yet regent look about them and are perfect for thick patterned red or ruby green curtains.
Alternatively, basket, caged or curl finials hark back to the industrial revolution and are ideal for houses that still have a traditional fire with a poker and coal shovel – even if they are only there for show in these modern and more enlightened times.
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