Who we are
Poles Company Ltd T/A The Poles Company through our website www.thepolescompany.co.uk
is an online retailer of curtain tracks, curtain poles and blinds We are committed to maintaining
trust and confidence of visitors to our website and to ensuring that your
privacy and data is protected.
Data Protection Regulation and take this opportunity in particular to state her
that The Poles Company is not in the business of selling, renting or trading
email lists with other companies and businesses for marketing purposes. We just
don’t do that sort of thing.
Any data we
collect from you or is provided by you, is used for the purpose of fulfilling
Analytics below) to enhance the browser experienceand to recognise you from
The new General
Data Protection Regulation (GDPR) sets out the basis on which any personal data
we collect from you, or you provide us will be processed by us
Should we ask
you to provide certain information by which you can be identified when using
this website then you can be assured that it will only be used in accordance
with this privacy statement.
the right to update this policy from time to time by updating this page; you should
check back occasionally to ensure that you are happy with any changes.
Types of Information we collect from you
or you provide us with
Personal Information – This
information, name, address, telephone numbers, and email address is gathered
from you either going through the checkout or filling in enquiry forms on the
website. It may aso be provided by you to us by phone or email.
Financial information when making
purchases is not stored by The Poles Company but by one of our payment gateway
providers (SagPay or PayPal) you decided to choose.
Data – Cookies & Google Analytics. Cookies are an essential part of the Internet. Without them, webpages
would be a great deal less useful and interactive. Ecommerce would be
impossible. They give websites the ability to remember and improve. When a user
lands on an ecommerce website for the first time, the webpage makes a record of
the activity on its remote server and it places a cookie in the user's browser
files. The cookie is only a short line of text. It contains no information
about the user or the user's machine. Instead, it typically contains the URL of
the website that placed the cookie, a unique generated number and an expiration
date for the cookie.
Most browsers allow control of Cookies – more infomationabout how to
control or delete Cookies can be found at https://www.aboutcookies.org/how-to-control-cookies/
we use a third party service, Google Analytics, to collect standard internet
log information and details of visitor behaviour patterns. We do this to find
out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone. We
do not make, and do not allow Google to make, any attempt to find out the
identities of those visiting our website.
will include information about your visit, browser information,
time-zone,products searhced and viewed, lengths of time on pages. (Internet
Protocol) IP addresses are not stored, but are temporarily used to determine
domain type and in some cases, geographic region.
What we do with you information
1. Personal – We share your name and address with
third parties solely for the purpose of fulfilling your order. Those third
parties are bound by th GDPR regulation not to share the information we provide
them We do not pass on any information to any other partyfor any reason.
2. Financial Information – is
stored with SagePay or PayPal whoever you chose for payment at the Checkout. No
information is stored by,and therefroe could not be used by. The Poles Company.
3. Data – Will be used to improve the website
experience, monitor product sales performance and promotions. Where we use
Googl Adwords, data will be used to improve the effectiveness of search data.
Disclosure of Information
For the purpose of processing orders
an fulfilling obligations to customers, names, addresses, phone numbers &
email addresses will be used by employees of The Poles Company who will undergo
rigourous training in line with the GDPR
requirements for compliance.
Should there be a legal requirement to
disclose your personal data to a third party not already referred to for
reasons of fraud prevention, or credit risk reduction, The Poles Company would
have a legal duty to comply
Storage of personal data – All personal
information is stored on secure servers.
Access to your personal information
Under GDPR, the customers have the
right to access and amend any of their personal data that is held by The Poles
You are entitled to view, amend, or
delete the personal information that we hold. Email your request to firstname.lastname@example.org
with Personal Data in the subject line.
Company, 5 Eliot Drive, St Germany, Saltash. PL12 5NL